Refund policy

Refund Policy

Last updated: October 1, 2026

Every Wear8bit item is made to order through our print-on-demand partner, Printify, once you place your order. Because nothing is pre-made or held in stock, our refund policy reflects that production model.

What's covered

We will replace or reprint your item, free of charge, if it arrives with:

A genuine manufacturing defect (e.g., misprint, significant quality flaw, wrong item/size shipped), or
Damage during shipping.

To request a replacement, email support@wear8bit.store within 14 days of delivery with:

1. Your order number

2. A photo of the item showing the issue

3. A brief description of the problem

We'll review and, once confirmed, send a free replacement or reprint. If a replacement isn't possible (e.g., the design or product is discontinued), we'll offer a refund for that item.

What's not covered

Because every item is custom-produced for your order, we're unable to offer returns, exchanges, or refunds for:

Change of mind or buyer's remorse
Incorrect size, color, or variant selected at checkout
Minor variations in color or print placement typical of on-demand printing

We encourage you to check size charts and product details carefully before ordering.

Order changes and cancellations

Because production can begin shortly after an order is placed, we can only change or cancel an order if you contact us at support@wear8bit.store right away and production hasn't started. Once an item is in production, it can't be changed or canceled.

Lost or missing packages

If tracking shows your order as delivered but you haven't received it, or it appears lost in transit, contact us at support@wear8bit.store and we'll help investigate with the carrier and our print provider.